Analysis the case of business law Essay Example | Topics and Well Written Essays - 3000 words

Analysis the case of business law - Essay Example he employer and his/her employees is vital not only for resolving any potential employment disputes in future but for the benefit of the both parties as well. It is mandatory as per the employment law of the country which prescribes the document the sole proof for one’s employment with an employer. The law states that a contract of employment is generally referred to as a contract of service and is governed by general contractual principles as well as employment law principles and is therefore legally binding. There are two forms in which an employment contract can come into force, namely Expressed Contract and Implied Contract. Expressed contract is always preferred as there is written document with the employer and employee as to the relationship between them. An expressed employment contract may be prepared specifically as a document for the purpose or the employment hand book may be used for the purpose. Employers usually would like to add some clauses in the written contract that protect them from the threat of employees entering into business with competitors. Unlike expressed contract, implied contract does not contain any written/documented employment terms. Here, the terms of employment between the employee and employer is understood by implications. This form of contract is suggested for employment for which there is no need for any written contract as a base for future decision making. In this context, a point to be noticed is that unless otherwise expressed, the employees are obliged to work for the employer with due diligence and in such a context, the implied terms includes the following: As stated earlier, the contract of employment is mandatory as per law and the legislation which make it compulsory is the Employment Rights Act, 1996 (ERA) and the Act says that where an employee begins employment with an employer, the employer shall give to the employee a written statement of particulars of his employment within two months of the beginning of

The Service Encounter Diaries Essay Example | Topics and Well Written Essays - 4750 words

The Service Encounter Diaries - Essay Example This struck me as very poor customer service for a would-be customer. 7: The store and the quality of customer service could have been improved in two ways. The first would be for the employees to offer their direct assistance regardless of the task they might have been on. The second would be for the employee to apologize that he/she cannot help and offer to find someone else. 3: While in line, I noticed that of the three employees at the front desk waiting on customers, only 2 of them were working. The other was quite obviously logged into her work station but she was not taking customers. Although the other employees that were serving customers were polite and somewhat cheerful, the dour expression on the face of the non-working employee made one suspect that she was either just wasting time or taking a break in an inappropriate area. 4: My reaction was rather unsurprising. I left the post office with the realization that the main reason people have a bad expectation of service does not have to do with the fact that there are not cheerful and hard working people there, but the fact that one or two lazy, inefficient, or angry employees spoils the entire experience. 7: The front line manager should ensure that those individuals who are tasked with greeting or interacting with customers must maintain a very high level of professionalism and a good work ethic. If they cannot meet these then they should be placed in another area, reassigned or terminated. 3: Upon approaching the desk and explaining the situation, the customer service representative looked frustrated and told me that they do not handle any billing issues at their office and only can accept payments or set up new plans. 7: The individuals at the store could benefit by offering the customer alternatives since they do not handle billing issues; simply excusing themselves

Jonathan Larsons Influence On Musical Theatre Theatre Essay

Jonathan Larsons Influence On Musical Theatre Theatre Essay To demonstrate how a practitioner influenced the development of Musical Theatre, there will be an in depth analysis of Jonathan Larsons works Rent and Tick, TickBoom, which will show how his style influenced other modern practitioners that got some of their ideas based on his works and how his works were influenced by other practitioners in the beginning. Jonathan Larson was indeed a remarkable writer and composer who had his own stories to tell. Although his death came too early, his success can still be seen in his greatest work, the musical Rent and it may be said that As an artist, Jonathan Larsons discovered his passion for music following Elton John and Billy Joel, but it was musical theatre that caught his eye while his parents introduced him to the musical Fiddler on the Roof. As he later on said by himself, he always wanted to write music that could incorporate all of these influences. The path lead him to a four year drama major, but it was the composing that was his main interest and soon enough he started writing music for school productions. During his college years Jonathan Larson got in contract with the composer Stephen Sondheim, who was also his strongest musical theatre influence and later on his mentor. Sondheim told him later that Never the less he didnt go on as an actor and took a step into the composing world,he was still a struggling artist who spend years living his life working as a waiter just to pay his bills, while writing numerous theatrical pieces with a poor success story. With the musical Tick, TickBoom, which was an autobiographical work of Larsons life and was reflecting his alter ego, he finally got recognized, but still not the way he wanted to. As Siegel describes the show in New York times The songs and stories were half-funny and half-bitter tales of bad readings and waiting tables. He addressed his disappointment with putting the sho w of in 1994. But there was still no reason for him to give up, especially when he got into collaboration with Billy Aronson, a playwrighter who played around with the idea of updating Puccinis opera La Boheme. The project didnt get started until 1991, when Larson felt the need to tell the story about his friends who were diagnosed with AIDS. Larson stated himself while he was still alive and that truly represent the path that Rent went since the beginning of the show till this day. Many links between the big success of the show and Larsons death have been made during the time, but it is not said for sure that his death is the cause for such a big success of the musical Rent. The only thing that can be said for sure is, that the show is popular as the numerous amounts of awards that the show won present. , said by Wilson Jermaine Heredi, an actor of the original cast from Rent, shows that Rent really was a new era in theatre. Never before was there a musical telling a story about HI V infected people, drugs and homosexuals. The reviews for the show were well received, as reported in New York times. But it was the audience who gave Jonathan Larson a chance and made Rent to what it is today, an award winning musicals. A musical that is different to others, because it represents Even though Rent is a parallel to Puccinis 1896 opera La Boheme, Jonathan Larson took the idea and collaborated with Billy Areson and transformed it into a contemporary story that was never told before. The audience can get the chance to watch two pieces back-to back in a one repertoire and see the show not only as a good composers work but as an artistic creation. Artistic creation which illuminates Jonathan Larsons brilliance, never the less Rent owes a lot to Stephen Sondheims work. Not that he was reproducing his ideas in his style, There are many similarities to Stephen Sondheims work Company, but they show the extreme contrast. The setting was changed from Upper West side to the Lowe r East side, as well as the characters which are presented as a poverty line of multicultural young people that are homosexual, drug addicts or over the top minded. It can be said that the shows are similar in the way how Stephen Sondheim and Jonathan Larson presented New York and their ideas. Not only did Sondheims influence reflect in Jonathan Larsons Rent in the comparison to Company, but also his musical Sunday in the Park with George. Theres a common theme in both shows which demonstrate a central character that has went away from finishing something that is important forbidden personal relationship. Both shows describe that Never the less, nothing can take Larsons accomplishment away. He was a great composer and writer who was able to take Sondheims ideas and recreate them with his own style. This indicates how big of an impact Stephen Sondheim made on Larson. In an interview for New York Times, Stephen Sondheim later spoke about Jonathan Larson and said that a great musical t heatre composer . Stephen Sondheim as his mentor encouraged him while he was still alive to get involved with the American Society of Composers, Authors and Publishers. Jonathan Larson described it as , but he appreciated the experience later, because it gave him a chance to meet new composers and that gave him more confidence in his work. At the point when he has later written more material he said Rent is classified as a rock musical, because of its rock influence. Examples of such musicals are Hair and Spring Awakening, which are both linked to Rent. It can be said that Hair was a big influence on Rent, because of the impact it made in that era, when people werent talking about drugs and hippies. Hair made a big statement at that time as did Rent. Both musicals told a story of confusion in each generation. Both works may be seen as generational anthems. Not because of the protest, but of its finally, youthful enthusiasm, even when the youth in question is at risk. Hair can be seen as a mile stone for Rent, which later impacted on Spring Awakening. Although Spring Awakening was already written in 1891 as a play, it s shocking story of acknowledgement of adolescent sexuality broke ground aesthetically, going beyond naturalism to presage expressionism. Since times have changed and today society is more open minded to the ethnological, sexual, and all other controversial aspects of human life, the effects of Spring Awakening as well as Rent have changed. In Spring Awakening the characters are still experiencing their awakening spring of sexuality and a couple of scenes might still surprise the audience, but in general todays community is more used to that on stage now. As Rent made theatrical history with transporting Puccinis La Boheme to New York, Spring Awakening made its own kind of history by putting a modern spin on a controversial play. It can be said that Rent had its influences and went on passing that to other musicals. Although Jonathan Larson didnt get the chance to witness the success of his lifes work, he left behind two remarkable musicals, which are both in subject matter unmistakable. Similaritys in Tick, tickBoom, especially in the characters, for which may seem they are sometimes show that Jonathan Larsons work had a deeper meaning and a thought of memories of his lost friends. As a composer his answer to the acknowledgement that he has just lost people that he loves was to write something in response. He later on said,Despite the fact that he never got the chance to see how his words and music inspired people, the musical Rent still goes on filling theatres with his story and the affect that he left behind may be seen in new works appearing on the stage. Jonathan Larson wanted to give all a lesson about how to go on in the time of great loss and not anything for granted.

Dopplar Radar :: essays research papers

Doppler Radar The Social realm of Doppler radar relates to many different things we do in everyday life, anytime you are going outdoors anywhere in the world you can find out what it is going to be like before you even step outside. This is made possible with the use of Doppler Radar. In this section I am going to discuss the social realm of Doppler radar in the local, regional, national and global areas. First we must know what is Doppler radar? Doppler radar is a device that measures the Doppler shift in a radar beam reflected from an object’s motion towards or away from the radar aerial. (from WeatherOnline.com) In our local area we use Doppler radar for many different things in the social realm. We use is for safety when bad weather is near. Doppler radar has saved many lives since it was first used to track weather in @#$%$%%^ !#$%^?... When a tornado is near we take cover and when a flood is near we do all we can to protect what we can in the time we have. Fortunately we don’t live near the coast where hurricanes occur. It also helps us in the social realm in the winter when we have snow and ice, when driving conditions are at there worse. Nobody wants to risk their lives when the roads are icy so we tend to cancel more and more of our social gatherings during the winter, and if you have a television and or radio you can find out most of the cancellations before you head out the door and risk your life on snow and ice covered roads. Anyone and everyone who has a job that requires them to be outdoors is almost always watching the weather. Many different jobs depend on the weather, for instance concrete layers can’t pour concrete when it is raining, they also have to look to see when it is going to rain next, because they have to give the concrete time to set. Concrete workers also look at what the temperature is, the temperature can effect the way that a certain concrete will set, how long it will take and if it is too hot or cold out the concrete will crack. Concrete layers are always watching the weather because much of what they do depends on the weather. Another one of these jobs that requires a constant eye on the weather is farming.

Effects On Prisons On Inmates Essay

In the premodern times, societies used to mutilate bodies and cut off the heads of their culprits as a way of punishing the wrongdoers. However through a series of imperceptible measures of reform and development, punishment became less physical and less directed to the body of the offenders as people became more civilized and the prisons replaced the gallows. They stopped locking up the insane in asylums and began forms of treatment in institutions which had features of both hospitals and prisons, (Alan &Gary 4). In most parts of the world, it is taken that a person convicted of serious crime should be sent to prison. Countries like the U.S, where capital punishment has not yet been abolished, a small but significant number of people are sentenced to death for what is especially considered as grave crimes, (Angela 3). The condition of prisons in the past was a nightmare to both the country as well as the society as they were damp, dark, and noisy. Prison wardens were brutal, poor diet and miserable portions of food were given to prisoners who were usually dressed in rags and suffered from many diseases which were not treated in time resulting to poor heath of the inmates. All these inhuman acts were however viewed by the wardens as a way of punishment to prisoners and therefore the prisons lacked a sense of reformation and charity as brutal acts were directed to inmates. According to (Thomas 602), Inmates who entered prison capable of moral improvement went back in to the society as impure, hardened and irreclaimable persons as there was no separation of sexes, classification of age and character therefore the convicted felon corrupted the untried and innocent prisoners. The unfortunate According to (Douglas & Eric 2004), military officers in Iraq used dogs to intimidate prisoners. This was one of the several tactics they adopted even without approval from their seniors. They set strict limits on Red Cross access to prisoners and delayed them and accused them of, unannounced visit to the cellblock where the worst abuses occurred. There were also unreported incidents in which Iraq prisoners died after being questioned by American interrogators. Initially, imprisonment was based on punishing wrongdoers by inflicting suffering of the body. However, today’s imprisonment is not only an acute form of corporal punishment, but as a way of working on a person’s mind and body through three areas which include: punishment, deterrence and rehabilitation. Prisons are intended to allow the society remove criminals from them place them into an institution for reformation, persuade them to avoid activities which are not beneficial, and in time become productive and law abiding citizens. However this well thought plan is not put in place due to the bad experiences in prisons hence the initial meaning of prisons is not realized by the society.   The main objectives and responsibilities of prisons are to safeguard inmates and maintain and improve welfare of everyone in it. Safe guarding involves keeping inmates locked away and controlled while having moments of recreation, education and counseling. However, it should be realized that psychological freedom depends on relations with others and that it is what the prisoners experience in this world, attain satisfaction and avoid its detrimental effects and not the education or counseling that decide how, if ever, they will emerge hence life imprisonment of an inmate does not add to his becoming upright. It should therefore be remembered that offenders are drawn from societies where possessions are related to personal worth unlike in prison where they are reduced to a level of bare possessions. Lockups, isolation, condemnation and rejection dehumanize prisoners resulting to psychological discomforts to prisoners. A Prisons aim is to cure and straighten the bad behaviors of criminals, however their record has not been encouraging and instead they are found to do more harm than good as the pains of jail confinement affect all prisoners in different negative ways most of which destroy a person instead of reforming his or her past bad behavior. The need to quickly adapt to prison life and withstand prison shock, exposure to a new culture and maintain outside links like keeping in contact with family and friends becomes frustrating to prisoners. The prisoners must therefore determine their way of passing time which affects the great deal and this end up affecting them psychologically. (Tosh 43). All these question the practice of life imprisonment of people since instead of reforming them they end up becoming worse both in their behaviors and their psychological status. Prisons therefore should be opposed to the idea of locking up people for the rest of their lives to avoid more harm than good to them. (Alison 14-19), came up with several negative effects on prisoners as a result of imprisonment which therefore opposes the idea of life imprisonment. First is that imprisonment can be detrimental both to physical and mental health of prisoners particularly with regard to long term and aged prisoners. Though many prisoners receive medical treatment in prison that would be unavailable to them outside, the health risk of imprisonment are high, uneven and specific to the condition of confinement. For instance, Scottish prisons have reported increased risk of HIV and hepatitis B and C transmission due to random sharing of injection equipment, tattooing and unprotected sexual intercourse. One study estimates showed that 36% prisoners had injected themselves intravenously and 12% had anal intercourse at least once while in prison. Post- traumatic stress is second where its psychological effects apply to certain group of prisoners who have shown symptoms of PTSD in medico-legal assessments. Such symptoms can have debilitating effect and are associated with difficulties in restoring and maintaining relationships. High level of anxiety, disturbed sleep, chronic depression, withdrawal and persistent feeling of being different from others and from previous self are described by clinicians working with former prisoners. There may also be physical symptoms like increased arousal, outbursts of anger, difficulties in concentration and hyper vigilance which are associated with increased alcohol and drug abuse.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   (Davis 322) in the third effect argued that inmates’ family and dependants suffer most. Despite considerable progress in understanding immediate and long term effects of separation trauma upon children, the impact of imprisonment upon the children of prisoners includes increased behavior disturbance and later delinquency, depression and feeling of low self esteem, behavioral disturbance and deterioration in school performance. Imprisonment and distance from crime is another effect which results to informal social control which suggests that social bonds like employment and marriage may inhibit offending. The imprisonment reduces opportunities to achieve relational and economic stability and therefore increase re-offending. Imprisonment also weakens the bonds and makes them difficult to re-establish hence suffering a significant source of legitimate or law abiding behavior and therefore imprisonment becomes part of the cycle of delinquency and crime. Another effect is on imprisonment and prison staff. Power especially overuse has dehumanizing effect as the culture of masculinity characteristic of prison staff bring a range of emotions and new emotion management techniques. Some of these techniques can lead to hardening, distancing and distrust. The process of adaptation could lead to enduring changes in their character and family life to preparedness to respond to danger. Imprisonments also result to some prisoners using sexual assaults and rape to make them feel powerful. Many of them use this assault to make them feel powerful than others and also express their manhood. The victims as a result are affected psychologically by being stressed, having nightmares and resulting to criminal activities and some forms of self destructive behaviour. The main solution to all these problems is to avoid inmate staying for a very long time in prisons since they tend to be harder than before and that certainly does not cure inmates rather it makes them more aggressive. Others is by ensuring good living and health conditions for the inmates, counsel them on how to handle people and relationships within and outside the prisons especially their families, provide good counseling facilities on the negative effects of using sex as a tool to feel good and demoralize other inmates. In conclusion prisons and punishments that are given to the prisoners do not necessarily bring a positive change of behaviour.In most cases they end up destroying the person as he or she becomes immune to the situations, therefore putting a person in prison for the rest of his/her life does not ensure behavior change and should therefore opposed. WORK CITED Angela Yvonne Davis Are prisoners obsolete? Seven stories press ISBN 1583225811, 2003 Alan Hunt and Gary Wickman Sociological jurisprudence Pluto press ISBN 0745308422, 1994   Douglas Jehl and Eric Schmitt New York times 21st May 2004 Joanne Mariner and Michael Bochenek punishment before trial Human rights watch org ISBN 1564322017, 1997 Tosh John The pains of imprisonment sage publications California 1982

Management of Organisation Essay

Change management may be defined as the planning, initiation, realization, control and the stabilization of change processes both at the corporate and personal level. Change usually may occur at the strategic level of the organization or involve the personal development of the personnel. Change is a powerful force which is often resisted by most individuals whether it occurs at the corporate or personal level. Despite the resistance, change is a good thing. In fact it is a . livelihood of business in any organization. This is so because any possible failure to see and adjust to change may lead to a spiral downward fall that may lead to reduced efficiency, productivity, band productivity. Therefore the effects of change on personalities need to be resolved effectively but the change process must go on. At no point should the change process should be stopped because of its effects on the human component of the organization (Burke, 2002: pp. 55-7). Change may be described by a number of adjectives such as confusing, fulfilling, challenging, liberating, disorienting, empowering frustrating etc depending on the magnitude of the impact it has on an individual. Employees will always view change negatively. They have a negative perception and attitude towards change. The negative attitude of employees toward change is as a result of their fear of losing their jobs, positions, statuses social security and fear of the resulting higher workload. The employees may or may not be justified to view change that way but generally, the effects of change on employees are negative but the interests of the organization should always remain higher than those of personalities. Even those who survive retrenchment that comes with change will still view change negatively because of two reasons. First, they feel guilty because retaining their jobs makes others jobless and second, the high workload that is likely to come with the change. The remnants can only be willing to the resulting workload if they are given a pay rise. These emotions that result from change may put considerable stress on the changing organization. The stress though is short-lived and after some time the employees tend to forget and move on (Kaufman,1995: p. 12). Based on the employees general view of change, implementation of change in an organization, division, department, project etc may not be easy but the management need to be strong to see the organization through the change process. There will always be casualties of change. Change should start with the managers. It is often said that leadership is a message. Whatever the manager says or doesn’t say is a message. Therefore the message needs to be clear, consistent and repetitive. This is so because it takes time for people to hear, understand and believe the change carrying message especially if they don’t like what they hear. It is human nature to resist change and this is precisely the reason why they should be prepared beforehand. Prior communication may make the transition exciting or at least satisfactory. Change implementation is a foursome affair. First, there is need for the establishment and maintenance of the organization’s vision. When you know where you are going it is rare that you can get lost. Second, there is need to establish and maintain a realistic business plan which ought to be in sync with the vision. Third, communication needs to come in time to pass the synchronized organizational vision and business plan to the organization’s personnel. Finally, there is need for action so as to put into practice what has been communicated in the bid to exercise what is in the business plan which is in sync with the organization’s ultimate vision. Successful implementation of change can thus be seen to be represented by the following equation: Leadership + Vision + Communication + Action = Successful Change. The actions need to be measured and evaluated with the results being compared and deliberated upon. It is common knowledge that what gets measured gets done and anything rewarded gets repeated over and over again (Spector etal, 2007: pp. 156-8). Change can be discerned through finding out what people out there say about the organization. What is the organizational ranking out there? Does the organization need to do something to gain a competitive edge in the market? All these questions test the inevitability of change. Another way involves the challenging of all the organization’s products, services and policies in a bid to question their relevance to the present corporate, personal and market context. It is through questioning that you get to understand when change is necessary, how it can be communicated and implemented and how can the favourable results of the change on the organization’s performance measured. Change is often expensive especially when it involves technology. Technology changes fast and thus if any organization that needs to adapt needs to learn rapidly so as to keep up with the pace. Change is often triggered fro without the organization. Linkspan for instance needs to improve technology to keep up with the changing technology. The effect of technology in market enhancement can no longer be ignored. Further, most people have become technology oriented and are likely to choose a service provider who is technologically compliant that the one who is still struggling with indecision whether to embrace technology or not (Martel,1986: pp 45-54). As stated earlier, the first step in the implementation of change is the detailed review of the organization’s vision. Linkspan management needs to question the direction they are taking whether they are in line with the company’s vision. I believe that any company will have its vision focussing somewhere close to having an advantageous edge in the market. No organization sets a vision to make losses. The target is always making huge profits that will lead to the expansion of the organization. Once the vision has been internalized, the management needs to ask itself one very important question; is the intended change necessary? If so, how is the change likely to supplement the organization’s efficiency and performance? Is the change in sync with Linkspan’s ultimate vision, objectives and goals? Once all these issues are established, then it should be officially declared that the change is inevitable and the reasons warranting the change. These reasons and the inevitability of the change need to be recorded. The next step will be an in-depth study on how the change is likely to affect both the strategic corporate and personal components of Linkspan. Study how the change is going to affect the market, the employees, the organization’s expenditure and income, the shareholders, the customers etc. In short measure and evaluate the effects of the change on every party. Once the measurement and evaluation of the effects of the change has been made, it is necessary to carry out the speculation of the cost of the change. The speculation must factor the costs of employee layoffs, the cost of pay increments for those that remain based on the skills that they will be trained on and the market rates, the cost of training and professional development processes, the cost of the technological component of the change such as the new cranes, integrated bridge systems, autopilot, refurbishments, the cost of other loading and unloading equipment updates etc. In general, the full cost of the change process need to be speculated and this needs the involvement of professionals to carry out the speculations in each sector of the change. These professional speculators need time to carry out a detailed research. Once they have all submitted there reports i. e. he personnel pay rise and lay off speculation report ( featuring effects of the change on each class of employees rating them from the most affected to the least affected by the change, the number of personnel to be laid off, and those to be retained, lay off packages based on positions of employees, pay rise for the remaining staff based on additional training and responsibilities, criteria for the layoff and retention process and its legality and the time frame for the layoffs) , the technological investment plan report (featuring the cost of the new technology equipment and the labour for the installation of new and overhaul of the old technology, refurbishments etc, the best service provider and their charges and the time the process is likely to take), projection report on how the change is likely to add the company’s profitability and efficiency and how it is likely to enhance the company’s market position. This should feature a comparative approach where the major competitors are studied and analyzed to determine the market advantage the change is likely to offer the organization (Drucker,1995: pp. 96-103). Once all the reports have been submitted, the management of Linkspan need to take time, study them and the recommendations and thus determine the total cost, legality and time span of the change process. The company’s capability of funding and sustaining the change process shall also need to be evaluated to establish a conclusive decision of whether to carry out the change or not. If the decision is yes then the management needs to go ahead and start communicating the lurking change to all the stakeholders. As stated earlier, the communication needs to be repetitive consistent and above all very clear. After a blanket communication, the specific phase of communication phase follows. This phase involves communication of the change effects to specific groups of personnel. Start with the most hit and tell them the possible effects the change is likely to have on them. The company’s plan to compensate them, train them, motivate them e. g. through pay rise etc. Give each group time to respond and let the emotions run. Change is emotional. The management needs to be keen to give convincing reasons for the inevitability of the change. State that the company’s interests are higher than any personality. State examples of other companies that have done so and the legality of the process based on the reports. Note the acceptance or denial of the layoff or pay rise packages and consider the victims proposals offered immediately or later. They might not offer the proposals immediately because the message may still be devastating especially for those to be laid off. There is need for professional counselling to enhance speed acceptance of the change process. Remember to communicate to these employees the time span of the change process to enable them feature this into their personal financial, social or even psychological schedules (Sanderson, 1995: pp. 178-190). The end of communication to all stake holders marks another session of review of all the recommendations with a committee whose members are drawn from each division of the organization harmonizing the paperwork of the change process and briefing all the stake holders of the status of the change process. The committee has the mandate of identifying the changes noted between the reports recommendations and the actual status. Harmony is then established through deliberative meetings between the management and the affected parties. The committee has to be time conscious because agreements may take time to be reached and in case agreements are not forthcoming, the management should exercise its discretionary powers (Beitler, 2006: pp. 156-9). The review ushers in the actual implementations at the expiry of the notice offered. Actions should be carried out in such a way that the organizations activities don’t grind into a halt. For example, the layoff needs strategy. Do not yet layoff personnel required before the change process is over. Start with those that are not needed immediately the change implementations start. The refurbishments and fitting of the technological equipment should start with tendering process considering the service providers recommended in the report. Consider their quotations and compare with those quoted in the reports. Consider the quality even though it is still important for the process to be cost effective quality inclusive. The tender winner needs to start working immediately. The winner needs to understand that link span need not stop operations and thus should work within the schedule given by Linkspan. The carriers need to be refurbished and fitted with the technological equipments in shifts say maybe four at a time (Spruyt, 1990: pp 200-7). Those employees belonging to the first batch of the carriers that need to be laid off, trained etc need to be subjected to the appropriate exercise as their carriers get to be worked on. After all the batches have been worked on, then Linkspan needs to communicate to the customers for the second time the completion of the upgrading process. For the second time because it is necessary that they are alerted first before the upgrading of the carriers (through a press release) about the limited services to be rendered due to the lurking upgrading. Launch the new fleet and newly trained and new packages together with a farewell party for those laid off. It is important to consider a possible increment of prices of the new services to be offered and if tenable, then communicate them at the launching party and later through a press release The workability of the change needs to be reviewed from time to time say annually. This is specifically important as a way of noting the parts of the process that are not working and the possible remedial measures to be taken. Remember that, always, the most successful companies thrive on change and Linkspan need not be an exception.